Site Concentrix
Your mission as a Project Manager.
Your main role will be to ensure the success and performance of your project. You will be responsible for:
Project management :
- Guarantee the quality of customer relations by achieving the objectives set with management.
- Analyze project performance indicators (profitability, volume, quality) and define necessary action plans.
- Ensure compliance with quality standards (ISO, NF345, LRS).
- Manage setups of new activities and ensure availability of human and technical resources.
Customer relationship management:
- Prepare and lead customer meetings (COPROD, COPIL) and site visits.
- Ensure clear and regular reporting, while adding value to the project.
Team management and development:
- Manage, motivate and support your supervisors and their teams to ensure they develop their skills.
- Identify training needs and contribute to talent retention.
- Communicate the company’s values and strategy while maintaining a collaborative work environment.
What we offer you
At Concentrix, we value your talents and reward your commitment. Here’s what we offer:
Compensation and benefits
- Fixed and variable remuneration according to your results.
- A company health insurance scheme and attractive performance bonuses.
Optimal working conditions
- Initial and ongoing training.
- A work environment that promotes quality of life at work.
- Career development opportunities.
The profile we’re looking for
We’re looking for talent with :
- At least 3 years’ higher education.
- Significant project management experience, ideally in a call center environment.
- Solid data analysis skills and proficiency in Excel, Word and PowerPoint.
- The ability to take on challenges, make proposals and rally people around common objectives.
- Language skills: French and English fluency written and verbal
Our recruitment process
- Telephone pre-qualification: an initial discussion with a member of the recruitment team to validate prerequisites.
- Skills test: assessment of your project management skills.
- Individual interview: an in-depth discussion to validate your skills and ambitions.
Ready to take up this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!
