Business Activity Manager

<p>Your mission as a Project Manager.</p>
<p>Your main role will be to ensure the success and performance of your project. You will be responsible for:</p>
<p>Project management :</p>
<ul>
<li>Guarantee the quality of customer relations by achieving the objectives set with management.</li>
<li>Analyze project performance indicators (profitability, volume, quality) and define necessary action plans.</li>
<li>Ensure compliance with quality standards (ISO, NF345, LRS).</li>
<li>Manage setups of new activities and ensure availability of human and technical resources.</li>
</ul>
<p>Customer relationship management:</p>
<ul>
<li>Prepare and lead customer meetings (COPROD, COPIL) and site visits.</li>
<li>Ensure clear and regular reporting, while adding value to the project.</li>
</ul>
<p>Team management and development:</p>
<ul>
<li>Manage, motivate and support your supervisors and their teams to ensure they develop their skills.</li>
<li>Identify training needs and contribute to talent retention.</li>
<li>Communicate the company&rsquo;s values and strategy while maintaining a collaborative work environment.</li>
</ul>
<p><strong>What we offer you</strong></p>
<p>At Concentrix, we value your talents and reward your commitment. Here&rsquo;s what we offer:</p>
<p><strong>Compensation and benefits</strong></p>
<ul>
<li>Fixed and variable remuneration according to your results.</li>
<li>A company health insurance scheme and attractive performance bonuses.</li>
</ul>
<p><strong>Optimal working conditions</strong></p>
<ul>
<li>Initial and ongoing training.</li>
<li>A work environment that promotes quality of life at work.</li>
<li>Career development opportunities.</li>
</ul>
<p><strong>The profile we&rsquo;re looking for</strong></p>
<p>We&rsquo;re looking for talent with :</p>
<ul>
<li>At least 3 years&rsquo; higher education.</li>
<li>Significant project management experience, ideally in a call center environment.</li>
<li>Solid data analysis skills and proficiency in <a href= »https://www.emploidakar.com/formation-excel-gratuite/ »>Excel</a>, Word and PowerPoint.</li>
<li>The ability to take on challenges, make proposals and rally people around common objectives.</li>
<li>Language skills: French and English fluency written and verbal</li>
</ul>
<p><strong>Our recruitment process</strong></p>
<ul>
<li>Telephone pre-qualification: an initial discussion with a member of the recruitment team to validate prerequisites.</li>
<li>Skills test: assessment of your project management skills.</li>
<li>Individual interview: an in-depth discussion to validate your skills and ambitions.</li>
</ul>
<p>Ready to take up this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!</p>
<p>&nbsp;</p>